Customer service representative állások, munkák Németországban

We're looking for a proactive, results-driven Senior Lead Customer Partner to lead account growth and win new business in the Financial Services and Insurance sector. You'll own relationships with C-level executives, drive large IT services deals, and expand Kyndryl's footprint through strategic...

• Review and analyze client portfolios from a suitability risk perspective
• Ongoing monitoring and assessment of clients, their wealth and sophistication vs. their products and portfolios with GS
• Ensure record keeping requirements are adhered to by advisors from a quality and completeness perspective

- Support managers in analyzing the current (as‑is) situation and preparing clear summaries and recommendations - Help define the software support concept and coordinate alignment with the project team and internal stakeholders; prepare materials and follow-up notes for manager meetings -...

• Most senior level technical customer service engineer with long-standing experience.
• Very complex to highly complex equipment and complex to very complex systems incl. associated accessories across the entire portfolio
• Diagnoses and repairs all designated products

• Collaborating closely with the Sales Enablement Lead in EMEA to support the execution of regional CRM and sales enablement initiatives
• Partnering with regional Heads of Sales, Marketing, and the CRM IT team to ensure alignment and adoption of the EMEA CRM harmonization strategy

• Advisory of all departments and sites of PI regarding customs and export-related topics
• Monitor and ensure compliance with customs and foreign trade regulations
• Coordinate, manage and review export-import handlings
• Monitor, optimize and reapply for all existing approvals and certificates

• Manage and process product- and service-related customer complaints, primarily within the Scent & Care business unit.
• Conduct root cause analysis in collaboration with Quality Control (QC) and other relevant departments.

• As an IT Support Technician (f/m/d)*, you are responsible for the quarterly hardware renewal and its management.
• You are responsible for locally relevant operational tasks in the area of IT infrastructure (e.g. computer administration, printing, network).