Telefonos operátor állások, munkák Németországban

Lead and manage customer relationships for the Regensburg site with a strong focus on customer centricity and satisfaction...

• You ensure exclusive customer service and are the first contact person for our customers.
• You will receive customers and customs control staff at the Oberhausen site.
• As the connection between the warehouse and customers, you ensure smooth communication and drive forward logistical adjustments.

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Independent support of international customers
• Availability inquiries with suppliers and service providers
• Preparing quotations, placing orders, checking goods from receipt to dispatch
• Issuing transport documents for shipping and customs clearance

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

• Process and manage customer orders for our Austrian production facility
• Act as the main interface between customers and internal departments (production, planning, logistics)
• Handle customer inquiries regarding order status, lead times, delivery dates, and product availability

• Management of private and public market assets, including AIFs and direct investments
• Regular asset review and reporting
• Investment analysis and buy/sell recommendations
• Regular client communication and proactive portfolio management
• Conducting market research, particularly in the private market (VC/PE)

• Screen and evaluate early-stage startups across PropTech, ConTech, and adjacent verticals, and manage our deal flow pipeline and CRM
• Conduct market research, competitive analyses, and commercial assessments to support investment decisions

Identify and develop new business opportunities by researching market trends, targeting high‑potential prospects, and consistently generating a qualified pipeline through outbound activity....

You'll be working in the Client Account Management team in Frankfurt. We're a dedicated team with an open corporate culture that values individual contributions and encourages proactive input and feedback. As a client relationship manager, you'll contribute toward delivering a consistent client...

• Provide operational and managerial leadership to the Customer Care Team
• As part of the Customer Care team, it will be the first point of contact for customers and their needs.
• Motivate, mentor and develop the team in line with departmental objectives.

• Ensure accurate and timeous capturing and execution of customer's sales orders
• Provide first line support to customer inquiries, resolve customer queries timeously
• Enhance customer experience through customer service

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a liaison between clients and internal/external stakeholders to mitigate churn....

Preparation and development of investment decisions and multi‑asset strategies for the team, including the creation of decision templates and presentations with a focus on liquid asset classes (equities, fixed income, money market instruments, funds/ETFs, options, securitisations) and alternative...

Accountable for Customer's overall success with Adobe, including vision planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization...

• Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a liaison between clients and internal/external stakeholders to mitigate churn.
• Develop the contract renewal strategy ahead of contract end dates and lead and drive the renewal process.