Telefonos munkatárs állások, munkák Németországban

Identify and develop new business opportunities by researching market trends, targeting high‑potential prospects, and consistently generating a qualified pipeline through outbound activity....

• Guide the Transition : Lead the implementation of EPOS digital solutions for our existing and new B2B clients.
• Process Design: Beyond managing clients, you will design the workflows, onboarding journeys, and internal procedures that will become the standard for our digital department

Lead and manage customer relationships for the Regensburg site with a strong focus on customer centricity and satisfaction...

• You ensure exclusive customer service and are the first contact person for our customers.
• You will receive customers and customs control staff at the Oberhausen site.
• As the connection between the warehouse and customers, you ensure smooth communication and drive forward logistical adjustments.

• Provide administrative support, including document preparation, editing, and correspondence
• Assist in the preparation of reports, presentations, and project documentation
• Organize team and company events
• Manage calendars, schedule meetings, and coordinate travel arrangements

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Independent support of international customers
• Availability inquiries with suppliers and service providers
• Preparing quotations, placing orders, checking goods from receipt to dispatch
• Issuing transport documents for shipping and customs clearance

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

• Provide operational and managerial leadership to the Customer Care Team
• As part of the Customer Care team, it will be the first point of contact for customers and their needs.
• Motivate, mentor and develop the team in line with departmental objectives.

• Ensure accurate and timeous capturing and execution of customer's sales orders
• Provide first line support to customer inquiries, resolve customer queries timeously
• Enhance customer experience through customer service

Identifying and establishing partnerships with agencies using various methods, including outbound sales, personal network, social selling, and participating in events....

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

PARTNER ACTIVATION & ONBOARDING Lead partner onboarding after contract signatureCoordinate technical integration with product and engineering teamsDrive structured ramp-up programsDevelop enablement concepts, playbooks and training materialsSupport partner sales teams with commercial positioning...

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

We're looking for a proactive, results-driven Senior Lead Customer Partner to lead account growth and win new business in the Financial Services and Insurance sector. You'll own relationships with C-level executives, drive large IT services deals, and expand Kyndryl's footprint through strategic...