It support állások, munkák Németországban

• Planning, installing, configuring, replacing, and maintaining PCs and iOS devices according to the standard
• Providing first-level IT support to users via phone, ticketing system, and on-site assistance
• Troubleshooting and resolving hardware, software, and connectivity issues

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Install and configure computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Troubleshooting concerning system and network problems, diagnosis and solving hardware/software errors
• Providing support including procedural documentation Supporting

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

• Lead Reporting: Create FVL P&L statements, market and business analysis, and financial and operational performance reports.
• Performance Analysis: Analyze business performance, identify pain points, and make proactive improvement suggestions.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Administer servers, storage systems, and network infrastructure.
• Deploy, configure, and maintain servers, network devices, and firewalls. Ensure optimal performance.
• Monitor infrastructure health and application performance. Analyze logs, troubleshoot outages, and improve reliability.

• Design of Beckhoff PLC programs (TwinCAT3) based on project specifications and documentation
• Design of Safety programs (TwinSAFE)
• Support the development of standardized code blocks
• Test and comissioning of the PLC systems in-the-field
• Investigate and solve technical issues in-the-field

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Strategically develop and manage international key accounts in the data center segment (hyperscalers, colocation, neocloud providers).
• Build and maintain long-term customer relationships at C-suite level.

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

• Manage and oversee external IT service providers delivering operational support to hotel
• Monitor and evaluate SLA performance and service KPIs, ensure accurate invoicing and timely payments
• Ensure vendor deliverables align with company standards and expectations with full governance

• Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the order
• Based on customer request checking the availability of the inventory
• Follow up with the customer
• Backorder reporting Processing the orders of consignment stock

We are seeking a Development Architect to join our M&A IT Team to support our M&A Post-Merger-Integration projects and programs in a workstream lead and Subject Matter Expert role. This role acts as a Subject Matter Expert for Entitlements Management and Fulfilment processes providing deep...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Support the execution of effective local partnerships with merchandise partners, manufacturers, and brands in accordance with established guidance. Focus on implementing category selections to increase overall value for both business and customer objectives....

You have a solid understanding of core retail processes and you act as a bridge between Business and IT...