Hardware programozó állások Svájcban (it üzemeltetés, telekommunikáció)

• Act as a key point of contact for IT systems administration, including Level 1 and Level 2 support following Abbott IT standards.
• Provide end‑user support to ensure smooth daily operations for our onsite teams.

• Develop, enhance, and maintain SAP ABAP programs, reports, interfaces, conversions, enhancements and printout forms
• Design and develop SAP Fiori applications using SAPUI5 framework, including transactional, analytical, and fact sheet apps

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Analyze and assess electromagnetic systems and communication protocols
• Design and develop tools for signal analysis, automation and electronic defense use cases
• Take ownership of measurement, analysis and research tasks depending on your experience level

• First point of contact (L1) for user support related to the Aderant system (approx. 70%)
• Providing general L1 IT support (approx. 30%) as part of the L1 IT support team (hardware, software, workplace tools, troubleshooting)

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

Oversee the day-to-day operations and documentation of IT services such as M365, Atlassian Jira/Confluence and many more custom solutions, ensuring service quality....

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

• improve and develop deployment pipelines and automation processes
• support our development teams in deploying our product
• dive into existing projects and take on new ones
• help with infrastructure adjustments such as scaling, configuration, networking, monitoring and alerting

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Address and resolve basic SAP related incidents and service requests.
• Act as a liaison between users and senior SAP team members
• Implement small-scale enhancements and fixes in SAP (ABAP or other relevant technologies).

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from...