It üzemeltetés, telekommunikáció állások, munkák Svájcban

• Design, configure and administer Jira Software and Jira Service Management for multiple business units
• Implement and optimise ITSM and non-IT processes in JSM (e.g. HR, Finance, Facilities, Compliance)

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Design and build, and maintain cloud architectures for scalable, robust AI/GenAI applications across platforms (web, mobile, desktop).
• Leverage cloud-native services to ensure optimal performance, availability, security, and cost efficiency.

System Administration & Development Manage and enhance SAP Business One (T-SQL version) along with other enterprise systems that keep our global operations running smoothly. Lead the migration of legacy processes to modern 2025+ standards....

• First point of contact (L1) for user support related to the Aderant system (approx. 70%)
• Providing general L1 IT support (approx. 30%) as part of the L1 IT support team (hardware, software, workplace tools, troubleshooting)

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

• Act as main contact person for business users within the support organization for the SAP logistics area and supporting systems
• Work on SAP projects representing the logistics modules (large company projects and SAP rollouts)

Oversee the day-to-day operations and documentation of IT services such as M365, Atlassian Jira/Confluence and many more custom solutions, ensuring service quality....

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Configure and implement processes in Variant Configuration, Production Planning & Detailed Scheduling, Forecasting, MRP, Capacity Planning, Shop Floor Control, Manufacturing Execution Processes, MES integration, and Production Order Management & Execution including Availability Checks,...

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

Lead and deliver challenging ServiceNow projects across Enterprise Service Management transformations, working either within larger teams or as a trusted advisor on specialized engagements...

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• improve and develop deployment pipelines and automation processes
• support our development teams in deploying our product
• dive into existing projects and take on new ones
• help with infrastructure adjustments such as scaling, configuration, networking, monitoring and alerting

• Design and implement security measures for systems built on Microsoft technologies, including Windows Server, Azure, and Microsoft 365
• Configure and manage Microsoft security tools such as Defender for Endpoint, Defender for Identity, and Defender for Cloud

• Administer the Palantir Foundry platform, managing the security model including Spaces, Organizations, User Groups, and Markings
• Implement and oversee data governance practices and ensure compliance

• Validate and support new products, features, and proofs of concepts during field and internal testing phases.
• Identify, analyze, and understand potential issues or bugs in collaboration with development teams.

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud