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Service centre állás, munka (1-3 év tapasztalat)
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Italian Speaking Service Desk Support - Level 2 - Future Opportunity
Legyen az első 5 jelentkező között!Budapest2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO’s can be received Abili...máj. 01. -
. The company’s Shared Service Centre was launched in 2015 and employs more than 140 people who... the service time, Well-being initiatives Development Opportunities: constant learning...tegnap 09:30
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To manage global service desk calls by following structured processes, maintaining case records, liaising with relevant departments and ensuring all requests are dealt with effectively Ability to manage workload according to ITIL best practices To process all logged calls in a ti...tegnap 09:30
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Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...tegnap 11:55