Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Service centre kft. állás, munka (1-3 év tapasztalat)
4 db találat
Szűrés
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Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...tegnap 11:55
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To manage global service desk calls by following structured processes, maintaining case records, liaising with relevant departments and ensuring all requests are dealt with effectively Ability to manage workload according to ITIL best practices To process all logged calls in a ti...ápr. 27.
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Work location : Mill Park ( incl. Hybrid working mode ) Ready to work in different shifts with a support window of 24 / 7 -dedicated to 1 project. Ensuring that staffing and skill levels are maintained throughout operational hours by managing shift staffing schedules, Floor Man...ápr. 27.
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Action on system tickets support in a timely manner Execute on workflow requests for system data entry/updates in a timely manner Prioritise and execute on e-mail requests for access/system setup question Support ad hoc request for mass data input/updates during migrations Provid...ápr. 27.