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Service centre kft. állás, munka (1-3 év tapasztalat)
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Szűrés
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To manage global service desk calls by following structured processes, maintaining case records, liaising with relevant departments and ensuring all requests are dealt with effectively Ability to manage workload according to ITIL best practices To process all logged calls in a ti...tegnap 09:30
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Action on system tickets support in a timely manner Execute on workflow requests for system data entry/updates in a timely manner Prioritise and execute on e-mail requests for access/system setup question Support ad hoc request for mass data input/updates during migrations Provid...tegnap 09:30
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HUAWEI cloud Europe DCN maintenance: alarm & incident handling, troubleshooting, service restore HUAWEI cloud Europe DCN new buildup and expansion, acceptance Develop efficient tools for network maintenance and delivery Regular meeting with partners or customers Other routines: r...ápr. 26.
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Manage, configure, maintain servers and implement Container solutions. Incident handling and change execution on daily basis. Communicate with partners to manage, coordinate and track the project. Create documentation for the maintenance tools and service structure as needed.ápr. 25.
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Provide exceptional technical support for the company’s eSignature component of the DAC Handles incoming support channels to troubleshoot customer inquiries, including but not limited to standard end-user tasks such as signing and managing envelopes, configuring templates and Pow...ápr. 23.
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Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...ápr. 23.