Up állások Németországban (it, telecom vezető)

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Work as part of an international team with global stakeholders in new and changing situations where there may not always be a readily apparent solution....

You take overall responsibility for planning, managing, and executing our SAP RISE migration, leading internal and external project teams from SAP, hyperscalers, and integration partners...

• Drive the end-to-end technical delivery of identity infrastructure projects in coordination with the project managers.
• Ensure timely, secure, and high-quality delivery of: identity document systems, secure hardware, PKI, databases, APIs, and platforms,

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement