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IT Operations Support Analyst (m/f/d)
- ITT Bornemann GmbH
- Hibrid • Wiesbaden
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok • Német középfok
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IT SUPPORT • WINDOWS • HARDWARE • NETWORK • ACCESS • CABLING • SECURITY • ACTIVE DIRECTORY • SERVICENOW • DNS • DHCP • VPN • ITIL • CISCO • VIRTUALIZATION • VMWARE • TROUBLESHOOTING • CCNA
Főbb feladatok- Provide 1st and 2nd level IT support (onsite and remote) for end users.
- Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
- Support Windows OS, Microsoft 365, business applications, and peripherals.
Március 23. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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CMS • DATABASES • MICROSOFT OFFICE • ACCESS • JIRA
Főbb feladatok- Migrating QM/CMS Helix databases to JIRA and IDEAS
- Migrating to the new process tool, including supporting the process teams in rebuilding the process infrastructure
- Maintaining the CMS intranet pages in collaboration with the area experts and setting up the Local Corporate Manual
Március 18. -
IT Support (gn)
- Hertie School gGmbH
- Hibrid • Berlin
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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HARDWARE • IT SUPPORT • WINDOWS • NETWORK • MS OFFICE • ACTIVE DIRECTORY • ANDROID • IOS • ACCESS • DATABASE
Főbb feladatok- Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
- Install and maintain network and server hardware components
- Manage and maintain internal software distribution system
- Install and maintain printers and video conferencing systems
Március 09. -
Teamlead IT Support (m/f/d)
- Statista GmbH
- Hibrid • Hamburg
- Teljes munkaidő
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1-3 év tapasztalat • Német felsőfok
Főbb feladatok- Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
- Extensive background in IT support helpdesk and 1st level operations
- Hands-on leadership style with strong focus on service quality and continuous improvement
Március 06. -
IT-Technician m/f/d - 6 months contract
- Stefanini Germany GmbH
- Távmunka / Remote
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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HARDWARE • AZURE • ACTIVE DIRECTORY • WINDOWS • CISCO • ACCESS • SECURITY • IT SUPPORT • TROUBLESHOOTING • BACKUP • R • INCIDENT MANAGEMENT • CCNA
Főbb feladatok- Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
- Be a point of escalation in the resolution of more challenging incidents.
Március 04. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok • Német középfok
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HARDWARE • TROUBLESHOOTING.
Főbb feladatok- Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
- Assist in hardware setup, configuration, and basic troubleshooting.
- Provide on-site support for employees, including technical guidance and handling smaller issues.
Február 27. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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NETWORK • ERP • LAN • WAN • SECURITY • HARDWARE • TROUBLESHOOTING • SERVICE MANAGEMENT • PROJECT MANAGEMENT
Főbb feladatok- Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
- Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level
Február 24.
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