Quality technical állások Németországban (it, telecom vezető)

You take overall responsibility for planning, managing, and executing our SAP RISE migration, leading internal and external project teams from SAP, hyperscalers, and integration partners...

• Lead the end-to-end network engineering scope for multiple BESS projects, overseeing design, deployment, commissioning, and transition into operations.
• Manage and coordinate internal engineers, integrators, and contractors, ensuring consistency, quality, and security across all network assets.

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

• Lead global principles and strategies for CSV, IT governance, and data integrity.
• Collaborate with functional QA teams to develop tailored validation and governance strategies.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....