Finance controller manager állások Németországban (it, telecom vezető)

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

Work as part of an international team with global stakeholders in new and changing situations where there may not always be a readily apparent solution....

• Drive the end-to-end technical delivery of identity infrastructure projects in coordination with the project managers.
• Ensure timely, secure, and high-quality delivery of: identity document systems, secure hardware, PKI, databases, APIs, and platforms,

You take overall responsibility for planning, managing, and executing our SAP RISE migration, leading internal and external project teams from SAP, hyperscalers, and integration partners...

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Lead and manage an international team of SAP developers, provide guidance and act as mentor
• Manage and distribute development tasks
• Be responsible for development and deployment processes
• Ensure compliance with best practices, security standards and industry regulations (GxP) in the development process

• Own and drive the IAM product vision and roadmap, covering identity lifecycle, MFA, SSO, groups & roles, PAM, and governance
• Ensure stable, secure, and SLA compliant operation of IAM services together with internal teams and external providers

• Manage customer issues from initial contact through to resolution, ensuring accurate records and clear communication.
• Provide technical support via face-to-face, telephone, and written channels.
• Troubleshoot and resolve hardware and software issues using structured technical analysis.

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting