Senior technical support engineer állás, munka

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

Serve as a strategic finance business partner to the IT leadership team, delivering comprehensive financial oversight, forward-looking planning, and data-driven decision support across the virtual One IT Company structure....

• Full end-to-end ownership of technology, architecture, engineering and operations
• Shape and evolve the cloud-native 5G architecture across all network domains
• Ensure robust delivery and transparent governance for all network programs

• You are leading ISMS initiatives and audits
• You are insuring compliance with DORA, BaFin, and other financial sector regulations
• You are managing incident response and GRC operations
• You are tracking KPIs, KRIs, and conducting risk assessments

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

• You will lead and develop a global cloud and infrastructure team of approx. 5 people, aligning our core leadership values with our cloud-vision.
• You will provide technical and architectural leadership, shaping our cloud and collaboration strategy with a focus on scalability, security, and innovation.