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Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

• Lead the IT Core Services team with its two areas, Workplace & Identity and Datacenter & Network, including the team leads and their deputies
• Set clear goals, give regular feedback and help each team member grow

• Define and own the enterprise strategy, governance framework, and roadmap for backup, recovery, data protection, and operational resilience
• Establish policies, standards, controls, and recovery objectives that ensure business-critical services remain resilient, recoverable, and compliant

Work collaboratively within integrated,cross-functional teams to deliver comprehensive Cloud strategies, infrastructuretransformations and/or plan and execute migration projects...

As a Senior IT System Administrator at Factworks, you'll be pivotal in maintaining the SMOOTH OPERATION AND OPTIMAL PERFORMANCE of our IT infrastructure. Leveraging extensive experience and technical expertise, you will manage the DESIGN, IMPLEMENTATION, AND ONGOING MAINTENANCE of our complex...

• End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience
• Ensuring stable, secure and high-performing IT services across all locations

• Own IAM strategy across Entra ID and Active Directory.
• Manage conditional access, PIM/PAM, and identity lifecycle governance.
• Develop identity-centric detections and threat-hunting workflows, analyzing Entra ID logs and privilege escalation paths in alignment with the SOC.