It support, helpdesk állások Németországban főiskolai végzettséggel

• Proposing additional enhancements and new software solutions for the firm's legal professionals and administrative departments
• Troubleshooting software problems for firm users as they relate to firmwide, departmentally-driven technology projects

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

• Assist in delivering global and business-critical Workload Automation and related Monitoring services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs
• Provide SLA 1 Class Support for the Workload Automation Service

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

You'll support the IT Service Team in our Munich office as a WORKING STUDENT. You will help install and configure notebooks with Windows, macOS and smartphones with iOS and take care of the IT equipment in the offices and support videoconferences. You'll perform organizational activities such as...

• Assist in delivering global and business-critical Workload Automation and related Monitoring services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs
• Provide SLA 1 Class Support for the Workload Automation Service