Php help crm javascript jquery állások X. kerületben (it support, helpdesk)

• Software bevezetés támogatása
• API kapcsolatok kiépítése és kezelése
• Adatbázisok (SQL) tervezése, építése
• Alap frontend feladatok ellátása
• AI eszközök hatékony használata a napi munkában

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Assess internal intelligence and evaluate third-party data sources to close data quality gaps
• Ensure data integrity and contribute to data governance initiatives
• Drive operational efficiency by identifying automation opportunities and optimizing recurring processes

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...