Php help cpp javascript jquery állások III. kerületben (it support, helpdesk)

• Hybrid working: combine working from home with office days in Budapest.
• Weekends off: work Monday to Friday, 10:00–19:00.
• SZÉP Card and private health insurance.
• Commuting allowance to support your travel to work.
• Language learning support to develop your skills.

• SAP modulok (AA, MM, SD, FI, CO, PM, Bázis) rendszertámogatása
• SAP első szintű help-desk feladatainak ellátása, felhasználók támogatása
• SAP oktatási anyagok, felhasználói kézikönyvek készítése, karbantartása
• SAP fiókkezeléssel, jogosultságokkal kapcsolatos feladatok ellátása

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

Operates the IT applications and ensures professional support to the users, handles incidents, problems and change requests and provide resolution and makes suggestions for improvement of the related processes....

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Technical investigation and diagnosis of vehicle-related technical enquiries
• Review of diagnostic logs, fault codes, repair documentation, and vehicle data
• Provision of technical recommendations and diagnostic guidance based on OEM procedures and repair standards

• Support dealership technicians across the German-speaking network
• Analyse vehicle faults, diagnostic data, error codes, and repair information
• Support German-speaking dealership technicians through professional ticketing platform
• Investigate technical concerns and identify root causes

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German