Php help cbs javascript jquery állások XI. kerületben (it support, helpdesk)

VPS üzemeltetés - VPS telepítések, konfigurálás, csomagok és programok telepítése, PHP‑verziók frissítése, hibadiagnosztika és megoldás technikai ügyfélproblémák esetén....

• Be the go-to person for users when IT challenges arise and help keep their day running smoothly.
• Connect with users through phone, email, and chat to understand their needs and provide effective solutions.
• Investigate and resolve a variety of hardware, software, and network-related issues.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Linux alapú szerverinfrastruktúra üzemeltetése, felügyelete és továbbfejlesztése;
• szerverek telepítése, konfigurálása, frissítése és karbantartása;
• Windows Server környezetek üzemeltetése;
• infrastruktúrával kapcsolatos hibák feltárása és elhárítása;
• üzemeltetési folyamatok automatizálása, scriptelése;

• Learn and use groundbreaking technologies.
• Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.

Informatikai ügyféltámogatói munkakör. A cég saját fejlesztésű szoftvereinek üzemeltetése, alkalmi tesztelése, az ügyfelek munkájának segítése távolról, esetleg kiszállással az ügyfél telephelyén. Számítógép alapú pénztárgép rendszerek üzemeltetése, szervizelése...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Coordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.
• Support team members' professional development and foster a collaborative, high-performing work environment.
• Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Receiving, triaging, and resolving tickets via the help desk system in line with SLA and priority guidelines
• Diagnosing and fixing hardware and software issues on laptops and peripherals