Devops állások XXIII. kerületben (it support, helpdesk)

• You will be responsible for working with senior engineers and contributing to the immediate development and improvement of the Aladdin platform
• You will gain a broad understanding of the investment process as well as the capabilities and functionalities of Aladdin

• provide 1st and 1.5 level support for developer and tester colleagues within the Siemens Group
• handle problems and requests concerning the systems we operate via multiple ticketing systems both in English and German

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...