Devops állások, munkák it support, helpdesk kategóriában

• You will be responsible for working with senior engineers and contributing to the immediate development and improvement of the Aladdin platform
• You will gain a broad understanding of the investment process as well as the capabilities and functionalities of Aladdin

• provide 1st and 1.5 level support for developer and tester colleagues within the Siemens Group
• handle problems and requests concerning the systems we operate via multiple ticketing systems both in English and German

• Manage day-to-day administration of Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, and CPQ)
• Support users by troubleshooting issues, answering questions, and providing training as needed

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...

• Execute, maintain and improve manual test cases in Azure DevOps, including updating test steps, logging defects, and verifying bug fixes through retesting.
• Support testing teams in preparing, configuring, and maintaining test equipment required for Component, Integration, and E2E testing activities.