It állások, munkák it support, helpdesk kategóriában

About the role: The Onsite Services Technician Intern will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user...

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Ügyfél hívások kezelése
• Ügyfél igénynek megfelelő "remote-hand" kérések teljesítése (pl.: újraindítás, eszköz ellenőrzés)
• Az operátor munkájának segítése
• Hálózati, géptermi és IT rendszerek monitoringja

• Order management for small accounts
• Return processing in SAP
• Stock availability check to inform dealers
• Following up and resolving delivery-related incidents
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed
• Customer master management

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Ügyfél/beteghívó rendszer szoftver elemeinek telepítése, konfigurálása
• Ügyfél/beteghívó rendszer szoftver elemeinek oktatása, betanítása
• Vezeték nélküli Nővér/Pincér/Személyhívó rendszer szoftver és hardver elemeinek konfigurálása

• Maintain, support and further develop the network environment, including the data center and office locations
• Implement and maintain network solutions, including VLAN, BGP, ACLs and related network components

Administer and configure liquidity hubs (OneZero, PrimeXM, Centroid, FXCubic, etc.) to ensure continuous uptime and performance. Manage client onboarding processes, including setup via FIX, MT4/MT5, and give-up (dropcopy) connectors. Monitor client operations, route profiles, and configure risk...

• Manage customer issues from initial contact through to resolution, ensuring accurate records and clear communication.
• Provide technical support via face-to-face, telephone, and written channels.
• Troubleshoot and resolve hardware and software issues using structured technical analysis.

Provide Tier 1 and Tier 2 technical assistance Maintain the health of the Budapest office IT environment including setting up workstations and meeting rooms Troubleshoot local hardware such as laptops, printers, and peripherals Resolve incoming incidents and service requests remotely for staff...

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

IT Supporter (m/f/d) IT Supporter (m/f/d) Are you passionate about solving technical challenges and providing support to colleagues in a dynamic environment? Do you want to be part of a company that makes a real difference to global health? Bavarian Nordic is looking for a dedicated and...

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• A Giganet lakossági és üzleti ügyfeleinek támogatása emailen és telefonon
• Mikrohullámú, GPON hálózatok és TV szolgáltatások működésének rendszergazdai támogatása és felügyelete
• A hálózati kapcsolatok stabilitásának és teljesítményének folyamatos figyelése
• Hálózati hibák gyors azonosítása és elhárítása

• Hívások, bejelentések fogadása, adminisztrációja a Service Desk rendszerben
• Felhasználói támogatás nyújtása (helyszíni, távoli)
• Kliens oldali szerviz tevékenység ellátása
• Raktárkészlet kezelése, hozzákapcsolódó adminisztrációs feladatok
• Telefonközpont mellékek adminisztrációja

• Migrating QM/CMS Helix databases to JIRA and IDEAS
• Migrating to the new process tool, including supporting the process teams in rebuilding the process infrastructure
• Maintaining the CMS intranet pages in collaboration with the area experts and setting up the Local Corporate Manual

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement