Pmp help crm javascript jquery állások, munkák it support, helpdesk kategóriában

• Digitális szoftverek és megoldások bevezetése az ügyfeleknél, a projekt egyeztetésétől a használatba vételig
• Szoftverek bemutatása, beállítása és az ügyfelek betanítása
• Ügyféltámogatás és helpdesk: a felhasználói kérdések, technikai problémák kezelése

• Industrial PC, embedded és edge computing termékek és megoldások értékesítése
• Új üzleti ügyfelek és projektek felkutatása Magyarország teljes területén
• Meglévő ügyfélkapcsolatok fejlesztése
• Ügyféligények és műszaki követelmények felmérése

• Hybrid working: combine working from home with office days in Budapest.
• Weekends off: work Monday to Friday, 10:00–19:00.
• SZÉP Card and private health insurance.
• Commuting allowance to support your travel to work.
• Language learning support to develop your skills.

• SAP modulok (AA, MM, SD, FI, CO, PM, Bázis) rendszertámogatása
• SAP első szintű help-desk feladatainak ellátása, felhasználók támogatása
• SAP oktatási anyagok, felhasználói kézikönyvek készítése, karbantartása
• SAP fiókkezeléssel, jogosultságokkal kapcsolatos feladatok ellátása

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Help out our players with any issues they might have via tickets and chat
• Provide the best player experience with a case by case player oriented approach
• Identify trending issues and bugs submitted by players and communicate them to the appropriate teams

Operates the IT applications and ensures professional support to the users, handles incidents, problems and change requests and provide resolution and makes suggestions for improvement of the related processes....

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Technical investigation and diagnosis of vehicle-related technical enquiries
• Review of diagnostic logs, fault codes, repair documentation, and vehicle data
• Provision of technical recommendations and diagnostic guidance based on OEM procedures and repair standards

• Support dealership technicians across the German-speaking network
• Analyse vehicle faults, diagnostic data, error codes, and repair information
• Support German-speaking dealership technicians through professional ticketing platform
• Investigate technical concerns and identify root causes

• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
• design and implement custom workflows in BMC Helix ITSM, including process automation
• develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management

Project Management & Continuous Improvement: Drive cross-functional improvement projects end to end - from analyzing data and identifying improvement opportunities to designing solutions, implementing pilots, and rolling out proven approaches across the organization....

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

Frontline System Triage & Remote Support Act as the first point of contact for downtime incidents across deployed sites; perform remote diagnostics, analyze system logs, identify and resolve issues rapidly....

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German