Digital project menedzser állás, munka

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

You will design, manage and operate ServiceNow solutions that power ISM’s user‑centric services, partnering with business stakeholders to co‑create workflows and knowledge that enable first‑time support, efficient escalations, and transparent service delivery....

• Üzleti igények felmérése, dokumentálása
• A projekt során elvégzendő feladatok meghatározása, ütemezése
• A munka szervezése, feladatok kiosztása
• Dokumentáció készítése
• A projekt teljes életciklusa alatt folyamatos egyeztetés az üzlet és a fejlesztők között

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment

• Üzleti követelmények megértése, összegyűjtése és elemzése
• Ügyfelekkel való kommunikáció
• Részvétel a becslési és dokumentációs folyamatokban
• Fejlesztőkkel való együttműködés a scrum csapatban
• Funkcionális specifikációk és user story-k készítése
• Tesztesetek kidolgozása és végrehajtása

Basel Area Business & Innovation is the investment and innovation promotion agency dedicated to helping companies, institutions and startups find business success in the Basel Area. The organization targets and attracts companies to settle, supports founders of innovative ventures, and drives high...

Maintain and enhance the CMDB, ensuring accurate representation of infrastructure, applications, services, and their relationships. Define and implement CI lifecycle processes, classifications, and relationships. This includes verifying CI data and ensuring it's accurate and complete....

• Oversee software and tool license management across the organization
• Ensure timely renewals and compliance with licensing agreements
• Monitor and optimize license-related costs
• Maintain an organized repository of contracts and agreements

Platform Engineer (Palantir Foundry) (a)*This role is central to the stability, security, and evolution of our enterprise Palantir Foundry & AIP platform. It's a hands-on position for a technical expert who combines deep platform administration knowledge with robust coding skills to ensure our...