Service desk állások Svájcban (it programozás, fejlesztés)

• Design, configure and administer Jira Software and Jira Service Management for multiple business units
• Implement and optimise ITSM and non-IT processes in JSM (e.g. HR, Finance, Facilities, Compliance)

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Collaborate closely with customers to understand their business and translate requirements into high quality software. Expect to visit our customers around 2-3 times per week....

• Design, develop, test, and ship robust, maintainable, and readable software, applications, APIs, and workflows.
• Bring in industry standards and best practices to continuously simplify the current software architecture to reduce complexity and maintenance cost.

• Lead and facilitate architecture reviews, support change initiatives and measure impact of architecture decisions
• Act as point of reference and authority for End-to-End (E2E) processes as well as final decision maker for design, concept and implementation release in systems

• Administer the Palantir Foundry platform, managing the security model including Spaces, Organizations, User Groups, and Markings
• Implement and oversee data governance practices and ensure compliance