Service desk állások Németországban (it programozás, fejlesztés)

• Own the business success and product roadmap of smart attachment solutions across their lifecycle
• Define smart attachment use cases, features, and solution concepts based on customer needs and market opportunities

As part of the global IT team, you support our global and local HR teams with IT solutions for function-specific requests and thus act as the interface between IT and HR. You select and manage external IT partners for projects or day-to-day support, including contract negotiations in cooperation...

• Responsible for Emerson DeltaV process control system and bus and third-party systems
• Creation and implementation of comprehensive technical automation concepts (Emerson DeltaV)
• Development of libraries, engineering templates, DeltaV code, graphics, and recipes

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components