Crm modellező állás, munka

• Close cooperation with global process owners to identify process improvement potentials enabled by new technology / applications.
• Continuous analysis, enhancement, and optimization of sales and service processes for Accelleron Switzerland and Global Service Network (Process Consulting).

Analyze business requirements and processes in the sales domain of a globally operating industrial insurer to support our international digitalization strategy...

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template

Analyze business require­ments and processes in the sales domain of a globally operating industrial insurer to support our inter­national digitali­zation strategy...

• Identify and collect requirements to improve Salesforce from users and cross-functional stakeholders
• Implement Salesforce configuration changes such as Flow Builder automations, custom fields, page layouts, record types, custom settings, dashboards, and reports based on those requirements

• You will play a crucial role in digital transformation Projects
• Ensure project deliverables meet quality standards
• Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA

• optimize business processes: Model and implement requirements in SAP Variant Configuration (LO-VC and AVC)
• drive system integration: Visualize and streamline data flows between SAP ERP, SAP CRM, and other integrated systems

• Lead and inspire a small, highly skilled team managing day-to-day operations and key external service providers.
• Oversee the full lifecycle of our application landscape - ensuring availability, performance, and exceptional service quality.

• Serving as the main contact for business users and the IT/CRM support team.
• Delivering first-level support, troubleshooting, and guidance to end users.
• Creating and maintaining documentation, user guides and training materials for all sales systems and tools in use.