It support állások XXIII. kerületben (it programozás, fejlesztés)

• Provide first-line IT support to end users via phone, email, or ticketing systems.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain laptops, desktops, mobile devices, and peripherals.

• Provide second-line IT support to end users, resolving more complex hardware, software, and network issues.
• Manage and prioritize incidents and service requests, ensuring resolution within agreed SLAs.
• Install, configure, and maintain end-user devices, including laptops, desktops, and mobile devices.

• Provide advanced (3rd line) IT support, handling complex and escalated hardware, software, and network issues.
• Act as an escalation point for junior and intermediate team members, providing guidance and technical expertise.

• Act as the primary functional expert for eLIMS NG and related laboratory applications.
• Investigate, analyse, prioritise, and coordinate resolution of incidents, service requests, and defects.
• Perform root-cause analysis and translate business issues into actionable requirements.

Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams....

• OCTOPUS 8 ERP rendszer üzemeltetése, fejlesztése, fejlesztési igények, specifikációk összeállítása
• CRM rendszer folyamat tovább fejlesztése (Ez az OCTOPUS 8 része)
• B2B B2C webáruház összekötésének felügyelete, támogatása az OCTOPUS 8 rendszerrel

Lead IT infrastructure project delivery for AMC and M&A/D initiatives, including new site builds, relocations, closures, integrations, and divestitures....

• Technikai tanácsadás és támogatás
• Szakértői szintű iránymutatás nyújtása belső ügyfelek számára Azure-alapú megoldások tervezésében, megvalósításában és üzemeltetésében, a vállalati landing zone architektúrán belül

• Technical and business support for internal and external users of GSCF applications
• Quick resolution for application issues
• Leading technical discussions with clients and projects
• Collaboration with Product, DevOps, and Developers to investigate and resolve reported issues

• Contribution to Customer Platform team for fraud prevention solution
• Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability
• Design and implementation of client and database-related application features

• Proactive review of partners’ operating environments to deliver training, documentation, and best practices in customer support
• Development of tailored support documentation and leading workshops to map out support models for new partnerships

• Design, development, and deployment of scalable, resilient, and high-performance components for the Wise Assistant
• Ownership of intent detection systems, contact processing pipelines, and routing logic connecting customers to automation solutions

• Maintenance of the Tulip Operating System including building, packaging, and support
• Configuration and maintenance of routing, networking, and device configurations
• Maintenance and addition of bootloader, kernel patches, and device trees on Tulip hardware
• Porting the Tulip OS to other hardware targets