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Provide 1st and 2nd line technical support to external and internal customers within a BAU context, according to the set expected service levels and quality, working in 7/24 shifts, performing overtime and standby when required. Use the ticketing system and drive the resolution o...Friss
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Czech or Slovak speaking Helpdesk Associate
Legyen az első 5 jelentkező között!1138 Budapest, Váci út 187.Within Tesco Business Services and Technology, the Customer and Colleague Engagement Centre provides support for internal colleagues and external customers. The colleague support team receives IT and Product related queries while the customer team receives Clubcard, Tesco Online...tegnap 14:30 -
a hibabejelentő rendszeren keresztül szignált második, harmadik szintű hibák elhárítása (L2, L3) távoli és helyszíni hibaelhárítás Budapestentegnap 09:45
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Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...máj. 07.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.máj. 07.
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A full-time BSc /MSc student in your final year(s) enrolled at a Hungarian university studying IT Required to complete the mandatory internship during your studies which is no more than 320 hours About the internship: Internship start date: 24th June, 2024 Duration: 8 weeks (320...máj. 06.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.máj. 05.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.máj. 05.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.máj. 05.
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Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...máj. 04.
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A full-time BSc/MSc student in your final year(s) enrolled at a Hungarian university studying IT. Required to complete the mandatory internship during your studies which is no more than 320 hours. About the internship Internship start date: 24th June, 2024 Duration: 8 weeks (32...máj. 03.
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A full-time BSc /MSc student in your final year(s) enrolled at a Hungarian university studying IT Required to complete the mandatory internship during your studies which is no more than 320 hours About the internship: Internship start date: 24th June, 2024 Duration: 8 weeks (320...máj. 03.
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Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...máj. 03.
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Provide a high-level 1st line support and first time resolution whenever possible, plus level 2 support and resolution on given systems Solve the majority of the problems, forwards only those cases that require specialized knowledge to the next level of support Gather all the req...máj. 03.