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HR Services Specialist – EMEA Case Management & Operations (German Speaker) The HR Services Specialist – EMEA Case Management & Operations (German Speaker) plays a key operational role within the EMEA HR Operations & Case Management Services team. The position combines HR CASE MANAGEMENT with...

• maintenance of employee data in HR systems
• processing of employment documentation
• execution of employee lifecycle transactions
• support of payroll-related processes and issue resolution

• HR Data & Documentation Management: Maintain accurate employee records within HR systems and process all standard employment documentation.
• Employee Lifecycle Execution: Manage operational transactions across every stage of the employee lifecycle, from onboarding to offboarding.

End-to-End IPM Coordination – Coordinate and oversee the complete international permanent move process across defined geographies, acting as project manager responsible for the entire process as outlined in the Global Operating Model...

• Handling HR-related inquiries from colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

End-to-End IPM Coordination – Coordinate and oversee the complete international permanent move process across defined geographies, acting as project manager responsible for the entire process as outlined in the Global Operating Model...

• Management of incoming case load and compliance to relevant service level agreements
• Maintenance of lifecycle process and governance for all employee events from hire to offboarding

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Efficient operation of the global mobility programme through efficient processes and technology solutions
• Leading process governance and optimisation of global mobility service delivery
• Ensuring operational effectiveness, vendor performance and employee experience