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• Book-in Initial case / Follow-up to existing case depending upon the duplicate search results
• Data entry of mandatory information into Argus Affiliate / Core database
• Self / Peer Quality Check (QC) of the cases before routing to central processing (as applicable)

• Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
• Route information/safety reports to appropriate Department (e.g. medical information, quality assurance) as applicable.

• Receipt / Download / Accept cases from Document Exchange Tool or electronically (or any other source)
• Translation of all relevant European Non-English information from source documents to English (if required) and updating relevant fields in Standard Adverse Event (AE) form

• Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
• Route information/safety reports to appropriate Department (e.g. medical information, quality assurance) as applicable.

• Magas színvonalú masszázs-, arckezelések és testkezelések biztosítása a vendégek egyéni igényeire szabva
• A kezelések szakszerű bemutatása, valamint személyre szabott termék- és további kezelésajánlás a vendégélmény folytatása érdekében

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...