Finance controller manager állások Budapesten (csoportvezető)

Csatlakozz az LPP-hez, Közép- és Kelet-Európa egyik legdinamikusabban növekvő divatvállalata vagyunk, amely közel 3500 üzlettel és öt ikonikus márkával – Reserved, Cropp, House, Mohito és Sinsay – van jelen világszerte. Magyarország kiemelt piac számunkra, ahol stabil háttérrel és hosszú távú...

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management
• Provide first-level resolutions and ensure proper ticket escalation when required

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management

Sourcing and Onboarding: Identifying, evaluating, and onboarding new subcontractors with skills aligned with our project needs. Negotiation & Contracts: Skillfully negotiating rates and contract terms to ensure optimal terms for both parties. Performance Management: Monitoring subcontractor...

Reporting directly into the Head of Operations on division KPIs, health status, and attention points/risks Leading, mentoring, and managing Service Operations Managers and support teams across L1, L2, and L3 Overseeing daily operational performance, ensuring SLAs/KPIs are met, and managing...