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• Supporting monthly, quarterly and annual financial close activities
• Managing accounting activities and ensuring accurate financial reporting
• Performing balance sheet reconciliations and resolving accounting issues
• Supporting intercompany and group recharge processes

• Vezetők munkájának napi szintű támogatása
• Üzleti és ellátási lánc folyamatok támogatása (rendelések, szállítás, számlázás, készletkoordináció és kapcsolódó adminisztráció)
• Aktív kapcsolattartás és jó viszony ápolása a külső partnerekkel, értékesítőkkel

Oversee the registration and resolution of customer inquiries, requests, claims, and returns, collaborating with internal and external stakeholders to drive efficient case handling and customer satisfaction....

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Handing incoming customer inquiries via email, chat, and phone in Bulgarian and English.
• Resolving client issues and providing accurate information about our services.
• Updating the internal database (SAP) with relevant customer information.

• Communicating with French-speaking prospects and existing customers about our partner's products
• Providing remote technical support and answering product-related questions
• Tracking orders and keeping customers informed about delivery status

• IT biztonsági rendszerek és projektek üzemeltetésének szakmai támogatása
• A rendszerek biztonsági megfelelőségének biztosítása, auditok és ellenőrzések támogatása

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

  MAIN TASKS: • management and follow-up of orders from customers in Austria • maintening of existing customer relationships, understanding their needs and providing high-quality service • cooperation with carriers and logistics department in organizing the deliveries • proactive cooperation with...

• Apply payments to customer accounts
• Clearing customer accounts in a timely manner
• Manage and store remittance advices
• Provide evidence of the unapplied payments, Support the Cash Collection team – working together as a customer of the SSC
• Offset customer credits and debits
• Query handling

• Gazdálkodási rendszer tervezésével, specifikálásával kapcsolatos feladatok ellátása
• Fejlesztők üzleti igények oldaláról történő támogatása
• Rendszerrel kapcsolatos ügyféloldali igények felmérése
• Működő rendszerek támogatása, bevezetése, oktatása, tesztelése
• Dokumentációk készítése

• Perform Independent Price Verification (IPV).
• Calculate and/or verify Valuation Adjustments.
• Perform Fair Value Levelling for the inventory controlled.
• Own or contribute to reporting related, analytical, or projects related tasks.

• Enforcing minimum requirements that must be implemented when establishing or updating bank account signing authorities.
• Maintaining the inventory of Citi’s bank account signing authority and golden source data within the central repository for Citi owned bank accounts

• Support/help Treasury Funding Junior Analysts in managing their BAU activities
• Make decisions on complex funding activities where more in-depth knowledge is required
• To provide accurate and timely funding projections and, if needed, initiate liquidity transfers accordingly

Assess the effectiveness of credit risk management at Citi and the ability of the Business and Independent Risk to identify, monitor and mitigate current and emerging credit risks across Citigroup and Citibank...

Contribute to the requirement definition for the assigned physical security product area, develop functional specifications, and create project plans and software release schedules to support the certification process...

• Supervise the daily workflow of payment processing and related issues, acting as a liaison to external and internal units to resolve issues and mitigate risk.
• Routinely handle complex issues that are substantial in departmental impact.

Motivate the staff through constant interaction with the team, monitor the team’s activities and workload to ensure the timeliness and accuracy of all account opening functions and optimize process flows...

• Kimenő számlák kiállítása és pénzügyi, adó szempontok szerinti ellenőrzése
• Kapcsolattartás ügyfelekkel számlázással és fizetési felszólításokkal kapcsolatos kérdésekben
• Számlázási dokumentációk és nyilvántartások naprakész vezetése, vevői riportok, elemzések készítése