It support specialist állások, munkák Budapesten

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps. Troubleshoots and resolves issues; coaches, mentors and encourages users. Participates in special projects as requested. Mentors and coaches on technical solutions. Serves...

Responding to customer inquiries through phone, email, and chat in a professional and timely manner, while accurately documenting these interactions Troubleshooting and resolving technical and business operation issues within a broad and interesting domain Escalating complex issues to higher level...

Responding to customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner Assisting customers by answering their questions, providing information, and guiding them through the support process Troubleshooting and resolving technical and business...

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

Define and implement the operational and technical strategy for customer support ticket handling. Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests. Virtually manage and mentor engineers embedded across product teams. Establish a roadmap for...

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Guiding the Kotlin backend developers in designing, developing, and maintaining software applications, while setting technical direction and upholding code quality standards Collaborating with the software architect to define and evolve system architecture for enhanced scalability, performance, and...

Develop a deep understanding of your customer’s business requirements, industry challenges, and goals Gain a strong understanding of how our customers are using iREMS to maximize adoption, provide best practice solutions, and ensure account retention and growth Develop and manage a portfolio of...

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

Contribute to the Customer Platform team to develop core services supporting SEON's fraud prevention solution Deliver high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability in mind Design and implement cutting-edge client and database-related application...

Maintaining and building new test automation suites for both functional and performance testing Backend testing of APIs using Fiddler, Postman Using tools such as Splunk and Grafana to monitor logs and server performance Manual Feature Testing Identify and implement best practices into development...

Design, develop, and maintain scalable fullstack applications using .NET (preferably .NET 9) and Angular. Integrate and manage messaging systems such as Kafka and RabbitMQ. Deploy and manage applications using Docker and Kubernetes in AWS environments. Work with various databases including...