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• Be the first point of contact for our B2C customers across EMEA.
• Handle incoming requests and questions with care and efficiency.
• Proactively improve processes to make customer journeys smoother.
• Share customer insights with our e-commerce team to shape better experiences.

• Support the development of local sales by means of tailor-made products and product adaptation
• Follow-up the technological developments & innovations of HQ and the region, and transfer them into local market
• Perform benchmark analysis of competitor products and optimize the product range

• Develop and execute the annual business development plan aligned with company’s business objectives and growth targets.
• Identify market opportunities, customer needs, and industry trends to support product and commercial strategy.

• Identify and implement efficiency gains in the management of IMP/AxMP/MD processes
• Assist Global Regulatory Affaris with CTA documentation related to product imports in accordance with country requirements (if applicable)
• Support CSU and local study teams in creating budgets related to IMP activities

• Webes portálok és alkalmazások napi szintű üzemeltetése, rendelkezésre állásuk biztosítása
• Alkalmazások monitorozása és felügyelete (ELK stack, Grafana)
• Incidenskezelés: hibák diagnosztizálása, egyeztetés fejlesztőkkel, javítás koordinálása és végrehajtása

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

Effective cash collection and monitoring of customer accounts /or own portfolio – may be cross-business or cross-country responsibility/ consistent with BP’s credit standard & policies and preparing collection reports....

• fontos szerep a szoftverfejlesztő csapat munkájában,
• hozzájárulás az IT rendszerek továbbfejlesztési projektjeihez,
• aktív részvétel a cég egyik core rendszerének továbbfejlesztésében,
• specifikáció alapján történő fejlesztés,
• részfeladatok önálló megvalósítása, dokumentálása.

• Help manage bp’s global insurance programmes and support business teams in meeting the company’s insurance requirements.
• Work closely with colleagues across bp to understand business risks and ensure insurance arrangements to support operational and risk management needs.

• Help manage bp’s insurance programmes and support business teams in making sure insurance requirements and internal policies are followed.
• Work with business teams across bp to align insurance solutions with their operational and risk management needs.

• Conduct thorough KYC due diligence on new and existing counterparties.
• Manages own portfolio of existing counterparties to be refreshed and/or priorities of new counterparty on-boardings.
• Maintain accurate and complete KYC/AML due diligence records on new and existing counterparties.

• Online és írásbeli megrendelések kezelése, feldolgozása a belső szabályok szerint
• Aktív együttműködés az értékesítési, raktári, pénzügyi és ügyféltámogató csapatokkal
• Ügyféladatok létrehozása és frissítése vállalati rendszerekben
• Rendelések státuszának folyamatos nyomon követése a teljesítésig

• Handle customer orders (predominantly for supply or other straight purchases, not contracts)
• Coordinate preparatory activities and be the main point of contact for the company participation in industry fairs
• Maintain backlog database
• Handle incoming leads
• Support reporting related to sales activities

• Ensure the effective operation and leadership of the Strategic Risk Analysis and Reporting function.
• Prepare and present regular risk reports to senior management (Board of Directors, Supervisory Board, Risk Committees) and the parent company.

• Supporting or coordinating statutory and financial reporting activities across EMEA entities
• Assisting in or owning the preparation of statutory financial statements
• Bridging local statutory requirements with group reporting standards (US GAAP / IFRS)

• Participation in controlling projects (process simplification, DQ improvements, automatization)
• Develop and maintain strategic and operational dashboards and reports (SAS BI, Power BI / Power Platform)
• Execute database queries and perform data transformations (using SQL)

• Assessment and blueprinting of enhancements and projects
• Delivery of all functional SAP project execution activity within Project Management Framework guidelines
• On time delivery of functional aspects of enhancements and projects
• Delivery and support of incident, break/fix and production support

• Management of customer relationships
• Driving process improvements
• Ensuring seamless order fulfillment
• Collaboration across multiple departments to resolve escalations
• Maintaining high service standards
• Contribution to organizational growth and success

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Design, configure, and enhance SAP PP (Production Planning) processes in S/4HANA Public Cloud
• Participation in S/4 rollouts, ensuring consistent global template adoption and local fit-to-standard workshops
• Support for clients in implementing best-practice production processes