Képviselő állások, munkák XXIII. kerületben

• Az ügyfélkörbe tartozó partnerek rendszeres látogatása
• Potenciális új ügyfelek felkutatása, rendszerbe integrálása
• Értékesítéshez kapcsolódó naprakész információk gyűjtése
• Termékbemutatók tartása, az ügyfelek technikai jellegű kiszolgálása
• Újonnan felmerülő piaci igények felkutatása

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Act with trust: Acquire new customers and support your existing customers
• Inspire sustainably: Present our “passive components” product portfolio and our services to customers on-site within your sales region
• Demonstrate expertise: Competently advise your customers during the design-in process

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

Complete day to day customer service-related operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions’ core values....

• Prepare outgoing orders in our warehouse. (Picking, scanning, packaging.)
• Receive deliveries, communicate with clients and carriers, track shipments, and manage inventory in the logistics system
• Supervise warehouse stock handling
• Coordinate the transport and storage of products and materials

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Provide first-level IT support as the initial point of contact for customers
• Handle end-user requests via phone, email, and ticketing tools
• Accurately document and log incidents and requests in the ticketing system
• Escalate issues that cannot be resolved at first level to Level 2 support teams

• Épületgépészeti termékek és megoldások értékesítése, aktív piaci jelenléttel
• Kapcsolattartás meglévő ügyfelekkel (nagykereskedők, kivitelezők, beruházók, tervezők)
• Új üzleti lehetőségek felkutatása, CRM-ben történő nyomon követése és fejlesztése

• ensuring a seamless customer experience tailored to customers' specific needs
• providing exceptional customer support to clients across different countries
• ensuring customer satisfaction and resolving inquiries related to cross-border logistics services

• Proactively resolve Key Account customer issues (working with other teams as appropriate):
• Take ownership and resolve escalated telephone and written customer issues.
• Call out activities that are not actioned by assignees.

• Keep in touch with our distributors
• Learn about our products to make sure you are always up to date
• Full-cycle event management
• Visit events to answer customer questions about our products and company (Europe and beyond)
• Conduct market research to identify new trends and opportunities

• Employment type: Full-time, 40 hours/week
• Work mode: Hybrid (1 day/week in office)
• Location: Budapest, Hungary, 9th District, Mill Park office building
• Working hours: Standard business hours (Monday–Friday, 08:00–18:00)
• Support customers via phone and email

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Support customers via phone and email
• Resolve and escalate eSignature-related issues
• Proactively identify bugs and product improvements
• Meet SLAs and deliver outstanding customer experience

• Bringing in new clients based from the new markets with the help of contacting them on a daily basis
• Responsible for commercial discussions & negotiations with business associates
• Looking after the registrations of new products/ re-registration of expired products

• Piackutatás végzése
• Ügyfél adatbázisok kialakítása, címlisták összeállítása
• Ügyfelek igényeinek felmérése
• Ügyfelek személyes és telefonos felkeresése, megfelelő értékesítési csatornák kialakítása
• Árajánlatok, szerződéstervezetek elkészítése
• Ártárgyalások lefolytatása

• Rendelések rögzítése, nyomon követése,
• Készletgazdálkodással, szállítással kapcsolatos feladatoknak és reklamációknak hatékony kezelése,
• Ügyfélhívások és panaszok kezelése,
• Szoros együttműködés az értékesítési, pénzügyi és egyéb belső csapatokkal.