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• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

Service Desk Level 1  The Service Desk Level 1 Agent acts as the primary point of contact for end users, providing technical support via phone, email, chat, and web-based channels. The role is responsible for delivering a high standard of customer service, accurately logging incidents and service...

Sales & Key Account Excellence: Lead, coach, and mentor Sales Managers and sub-functions to ensure market-leading performance, deep account engagement, and long-term partnerships with healthcare decision-makers....

Oversee Safety Data Quality: Monitor workload, compliance, and quality across the global ICSR footprint to ensure internal and external performance standards are consistently met....

• You will ensure the end-to-end collection and reporting of safety information in strict compliance with Roche and local regulatory requirements.
• You will maintain robust oversight of safety risk management activities, including those executed by our external partners and vendors.

Lead End-to-End Deal Orchestration: Drive the entire deal calculation process for high-complexity offers and tenders, ensuring all stakeholders (Sales, Marketing, Technical Service, Finance, Supply Chain) are aligned and deadlines are met....

• Process and validate PO based and direct invoices and payment requests, manage and run payments
• Manage vendor accounts
• Audit, report and support AP invoice resolution
• Handle affiliate’s internal invoice queries

• Monitor system alarms, create and close work orders, and prepare routine monitoring reports.
• Maintain platform stability by checking hardware/software status and performing regular health checks.
• Execute software upgrades, patches, capacity expansions, and manage hardware spare parts.

• Develop, update, and maintain HTML emails, responsive landing pages and microsites used in marketing campaigns.
• Collaborate with marketing automation specialists, designers, copywriters, campaign managers and field marketing managers to ensure digital assets meet brand and usability standards.

• Advise and assist end users via telephone, email, or chat to resolve hardware, software, network, and peripheral issues.
• Monitor Service Desk agent interactions and related tickets, ensuring timely and effective coaching to improve performance.

• Supervises and coordinates the customer support service team
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Felhőalapú PaaS vagy SaaS megoldások és on-premise rendszerek támogatása
• Low-code / no-code alkalmazások konfigurálása
• Programozás az adott alkalmazások natív nyelvein
• Adatbetöltési és adatfrissítési feladatok végrehajtása
• Integrációk kialakítása különböző alkalmazások között

• Manage end-to-end recruitment: from sourcing candidates to releasing offer letters
• Source talent through multiple channels and maintain a strong candidate pipeline
• Conduct pre-screening and HR interviews, and coordinate technical and management rounds

You will support the planning and controlling activities of MOL Group’s M&S Finance and HR Controlling teams, contributing to value creation across the organization. You will take part in preparing monthly closing, budget and business plan materials using analytics, charts and reports. You will...

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

• Lead and inspire a team of HR specialists providing first-line support across the entire German network.
• Manage a diverse portfolio encompassing Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance.

• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Are you a hands-on Security Engineer ready to scale SIEM/SOAR capabilities in Azure?
• Do you want to join a collaborative environment to strengthen security operations?
• Want to grow your career with a global leader in software and cloud?

• End-to-end accounting tasks, handling incoming and outgoing invoices, process travel and other expenses and other internal documents
• Manage monthly and annual closing and preparation of financial reports, post accruals
• Manage payroll related data reporting
• Tax administration