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• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Ordering office supplies and handling day-to-day office needs
• Coordinating with building management, cleaning services, and other vendors
• Helping keep the office running quietly and smoothly in the background
• Supporting onboarding and offboarding

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Supporting or coordinating statutory and financial reporting activities across EMEA entities
• Assisting in or owning the preparation of statutory financial statements
• Bridging local statutory requirements with group reporting standards (US GAAP / IFRS)

• You will ensure the end-to-end collection and reporting of safety information in strict compliance with Roche and local regulatory requirements.
• You will maintain robust oversight of safety risk management activities, including those executed by our external partners and vendors.

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Perform daily, weekly, and monthly financial reconciliations for retail site transactions, including sales, inventory, and cash.
• Analyze financial data to identify trends, discrepancies, and areas for improvement in operational efficiency and profitability.

• Belső platformok és üzleti rendszerek fejlesztése
• ERP, webshop, CRM és egyéb rendszerek integrációja
• REST API-k tervezése és fejlesztése
• Adatmodellek kialakítása és optimalizálása
• SQL / PostgreSQL adatbázisok kezelése
• CSV, XLSX, XML és JSON alapú adatfeldolgozás

• Plan and execute employer branding activations, including Group-level HR events, job fairs, and internal meetups (e.g. Grow MeetUps, HR MeetPoint, Coffee Corners).
• Develop event concepts, manage timelines, and coordinate with stakeholders independently.

• Identify, quote, and process spare parts orders for DACH customers, ensuring accuracy and timely delivery
• Provide technical spare parts consultation to customers, sales teams, and service engineers using product documentation and system tools

• HR support for Budapest Support Office managers, team members (~ 35 colleagues)
• Coordinate the full Employee Lifecycle in Budapest Support Office (from recruitment to on/offboarding)
• Monitoring talent pipeline, mobility, learning and development needs of Budapest Support Office employees

• Lead the Group’s Execution Control framework, including minimum controls, standard work, templates, and governance routines.
• Define and govern the SSC execution control role model, including norm discipline, progress tracking, and field productivity controls.

• Social media management:
•    Create and oversee yearly social media channel strategy on our most important brands such as MOHU, Fresh Corner and make sure those are all fit into the whole MOL Group brands framework in social media.

• Drive the Group’s maintenance services and spares strategy, balancing availability, cost, and capital across all entities.
• Establish and govern SRM frameworks with Procurement (rate cards, SLAs/KPIs, review cycles, compliance).

Drive the Group’s maintenance digitalization roadmap, identifying enhancement opportunities across mobility apps, portals, and SAP SM workflows....

• Lead the Group’s MSM assurance framework, including risk focus, audit calendar, checklists, evidence standards, scoring, and reporting.
• Conduct targeted assurance checks across sites/SSC to verify adherence to MSM standards and data discipline.

• Serve as a primary point of contact for sophisticated customer inquiries, complaints, and requests, resolving issues promptly and professionally.
• Apply sophisticated analytical thinking to troubleshoot problems, identify root causes, and provide effective solutions to customers.

• Define project concepts, goals, scope, timelines, milestones, and success criteria
• Ensure end‑to‑end delivery of HR projects within budget, timelines, and quality expectations
• Coordinate internal and external stakeholders to keep everyone aligned

• Üzleti alkalmazások operatív támogatása: jogosultság-beállítás, működési kérdések megválaszolása, hibajegyek önálló kivizsgálása és lezárása
• Komplex SQL lekérdezések és pontos, biztonságos adatjavító scriptek írása éles adatbázison (MS SQL/ MySQL / Firebird / PostgreSQL)

• Hotel and land service bookings.
• Communication with hotels and land suppliers.
• Client relationship building
• Communication in English, troubleshooting with partners and suppliers.
• Customer service via phone.
• Administration.