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• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Cooperate with Store Manager on daily business a be co-responsible for the store.
• Motivate the sales team to meet sales objectives.
• Follow all the processes and procedures in the store.

• Configure and develop ServiceNow capabilities
• Build and support integrations between ServiceNow and Flexera for asset/license-related data ingestion.
• Build and support integrations between ServiceNow and NetBox for infrastructure and network/OT asset data ingestion.

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Lead the architecture, design, and implementation of enterprise-scale web applications using modern frontend technologies
• Serve as the technical lead for UI development while remaining actively involved in coding, design reviews, and implementation

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Analyse, evaluate, and refine business requirements, and support the creation of functional specifications
• Design solution plans, including creating mockups where applicable
• Develop dashboards and reports integrated with various business systems and data sources

Provide end-to-end administrative support throughout the employee lifecycle, ensuring HR activities are completed accurately and on time....

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

• Analyze current-state ITIL processes and identify improvement opportunities across the Norlys Tech Hub transformation context
• Support definition and documentation of target-state processes, roles, responsibilities, controls, and governance structures

• Közreműködés a hazai rugalmassági szabályozási (DSR) környezet (korlátok és lehetőségek) megismerésében, felmérésében
• Piackutatásban való részvétel, legjobb gyakorlatok keresése az innovatív DSR területen

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

• Lead the design and development of Power BI reporting and analytics solutions for enterprise clients,
• Facilitate workshops and meetings with business stakeholders to understand reporting and analytical requirements,
• Translate business needs into functional and technical specifications,

Support the presales team in business development and client engagement activities across Central and Eastern Europe. Key Responsibilities: - Support preparation of presentations and sales materials - Assist in basic market research and data collection - Help maintain and update company collaterals...

• Coordinate implementation of training sessions according to stakeholder's specifications (defined dates, programs, participants...)
• Manage logistic requirement fulfilment like room booking
• Manage pre-training communications to participants according to program specifications

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...