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• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Perform accounting processes in scope for the respective country and/or region like month end, reconciliations, fixed assets accounting etc.
• Regular engagement with country teams and shared services on inputs and outputs for the completion of common processes

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Promote a positive associate experience, act as ambassador of Marriott’s culture and core values.
• Partner with operational leaders across multiple properties to identify and address workplace engagement trends and opportunities.

• Develop, align and execute commercial, distribution, pricing and trade promotion strategies to deliver Net Sales and Gross Margin targets.
• Manage key Hungarian retail customers, including DM, Rossmann, Tesco, Spar and other modern trade accounts.

• Ensuring complete, accurate, and up-to-date project documentation throughout all project phases.
• Lead the User Acceptance Testing (UAT) process, including test script preparation, execution, and defect reporting.
• Contributing to capturing business requirements and preparing functional documentation.

• Support in development, quality assurance and product management
• Work closely with team members to ensure successful completion of projects and support roll-out services
• Enable continuous improvement by providing support when needed
• Responsible for vacation planning of direct reports

• Felhasználói szerepkörök, jogosultságok beállítása;
• Szakmai területek új igényeinek felmérése, dokumentálása;
• Fejlesztések tesztelése és a részlegek felhasználóival történő teszteltetése;
• Rendszerhibák azonosítása és közreműködés a hibás működés javításában;

Provide end-to-end administrative support throughout the employee lifecycle, ensuring HR activities are completed accurately and on time....

• Telephone contact with potential clients in your market (B2B)
• Scheduling online product presentations for our sales team
• Working with prepared contact databases as well as researching new companies and decision-makers

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Managing a team of environment artists
• Ensuring work meets quality standards and is completed on time
• Providing constructive feedback to other artists
• Providing guidance to help artists improve skills and work
• Participating in regular meetings with other departments

• Design and develop distributed backend services using .NET and event-driven architecture
• Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions
• Optimize microservice ecosystem for performance, reliability, and observability

• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.