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• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• fontos szerep a szoftverfejlesztő csapat munkájában,
• hozzájárulás az IT rendszerek továbbfejlesztési projektjeihez,
• aktív részvétel a cég egyik core rendszerének továbbfejlesztésében,
• specifikáció alapján történő fejlesztés,
• részfeladatok önálló megvalósítása, dokumentálása.

• Building and refining critical controls to prevent Wise customers from scams
• Driving backend and frontend development for scam prevention and detection systems
• Delivering tangible impact by securing customers' money
• Accelerating product growth by raising automation levels

• Development of innovative features for customer-facing applications and internal platforms using Angular and related technologies
• Transformation of UI designs and prototypes into modern interfaces adhering to global accessibility standards

• Learn and use groundbreaking technologies.
• Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.

• Provide financial calculations, analyses, and budget control support to business management
• Monitor and support day-to-day business activities from a financial perspective
• Contribute to monthly closing, forecasting, budgeting, and financial planning activities

• Tervezés, önálló fejlesztői munkavégzés, tesztek írása és implementáció
• Meglévő rendszereink karbantartása, javítási javaslatok
• Hibakeresés, hibajavítás, optimalizálás
• Automatizált build folyamatok karbantartása és továbbfejlesztése (CI/CD)

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Handling incoming client calls regarding scam-type incidents
• Taking immediate measures and actions to prevent further client claims.
• Maintaining Contact with Partner Units
• Assistance in handling inquiries from regulatory and supervisory authorities

• Data analytics and reporting: Support reporting activities, develop scorecards.
• Metric collection and data consistency: Provide structure around metric collection and help reduce manual, time-consuming data consolidation.

• Data analytics and reporting: Support reporting activities, develop scorecards.
• Metric collection and data consistency: Provide structure around metric collection and help reduce manual, time-consuming data consolidation.

• He/she is aware of the store's business goals and actively works to achieve or exceed them using all available internal and external resources.
• By using the right elements of adidas' customer service model, it meets or exceeds customer needs and increases sales and brand awareness.

• Managing and applying the Collection Strategy for the Customers Portfolio of the Roche Affiliate
• Contacting and doing follow-ups with customers on overdue invoices, manage Customer Complaint (dispute management) and dunning process

• As our colleague, you will gain experience from working on a wide variety of assignments.
• Participating and assisting in valuation and financial analysis.
• Participating in the formulation of applicable valuation approaches and assumptions.

• Support the preparation and review of accounting entries, prepayments, accrued expenses and other standard accounting activities.
• Help ensure the accurate and timely completion of monthly, quarterly and year-end close activities.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Entwicklung und Weiterentwicklung von Lösungen auf der ServiceNow-Plattform
• Umsetzung und Anpassung von Anforderungen gemeinsam mit den relevanten Stakeholdern
• Entwicklung und Pflege von Integrationen und Schnittstellen
• Arbeit mit verschiedenen ServiceNow-Komponenten und Modulen

Key Responsibilities Growth Strategy & Business Development  Develop and execute IAL's global marketing and growth strategy.  Identify and prioritize new growth opportunities across countries, industries, customer segments, services, and technologies.  Develop market-entry strategies for...

• Provide Level 1 IT support by resolving clients’ technical issues and acting as the first point of contact for customers
• Handle end-user requests through various channels, including phone, email, and web-based tools