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• A rendelések előkészítése, összekészítése és csomagolása hatékonyan, a megfelelő termékek kiválasztásának ellenőrzésével és biztonságos csomagolásával.
• A csomagok pontos címkézése a szállítási címekkel és a szükséges dokumentációval.

• Respond to customer inquiries via phone, chat, and email with professionalism and clarity
• Troubleshoot and resolve hardware/software issues
• Escalate unresolved issues to internal teams following structured processes
• Take full ownership of the customer journey — from first question to full resolution

• Data analytics and reporting: Support reporting activities, develop scorecards.
• Metric collection and data consistency: Provide structure around metric collection and help reduce manual, time-consuming data consolidation.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Own end-to-end relationships with assigned key accounts, acting as the trusted advisor and primary escalation point for all client needs.
• Drive account growth through strategic account planning, contract renewals, and identification of cross-sell and upsell opportunities.

• Provide appropriate levels of support as identified by the teacher, including promoting increased attention, helping children stay on task, helping with physical difficulties, encouraging independence
• Support children in groups outside the classroom
• Begin to develop own behaviour strategies

• Research companies from Emlid’s existing customer and prospect database and prioritize outreach based on account context and Sales team input;
• Identify relevant decision-makers and stakeholders and reach out through cold calls, email, LinkedIn, and other channels;

Lead and execute end-to-end sourcing events (RFPs/RFIs etc.) independently for low- to mid-complexity scopes, including stakeholder alignment, RFP development, cost analysis, supplier engagement, negotiation and award...

EZEK LESZNEK A FELADATAID • MES fejlesztő kolléga munkájának támogatása • MES funkciók fejlesztésében való segítségnyújtás • Gyártósori adatok elemzésében való részvétel ...

• Management of incoming case load and compliance to relevant service level agreements
• Handling of incoming requests and answering HR related questions for employees

• Lead end-to-end managed services transition and transformation programs from contract commitment through stabilization and hypercare.
• Drive complex, first-of-kind transformation initiatives where solution design, implementation, transition, and operational onboarding run in parallel.

• Support design development and design revision for planned and on-going projects.
• Providing technical professional support, preparation, and compilation for developments and development concepts related to your role.

• Manage end-to-end Accounts Receivable activities, including billing, invoicing, collections, and account reconciliations.
• Prepare journals, post transactions in SAP, and validate financial data.
• Monitor and follow up on outstanding customer payments.

• Development and execution of strategic account plans for designated rare disease products
• Building and maintaining strong relationships with key treatment centers, university hospitals, specialists, and multidisciplinary stakeholders

• Project management and scheduling of large-scale infrastructure projects with focus on schedule, cost, and quality
• Stakeholder management including coordination of interdisciplinary teams and management of interfaces between clients, authorities, and service providers

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.