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• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Support in development, quality assurance and product management
• Work closely with team members to ensure successful completion of projects and support roll-out services
• Enable continuous improvement by providing support when needed
• Responsible for vacation planning of direct reports

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

• aktív részvétel az éves marketing- és brandstratégia kialakításában, valamint annak megvalósításában;
• értékesítést és márkaépítést támogató marketingaktivitások megtervezése, koordinálása és kiértékelése;
• a márkák egységes kommunikációjának és vizuális megjelenésének felügyelete;

• Welcoming, accompanying, seating, and registering guests
• Assisting guests with directions and guidance within the restaurant
• Performing administrative tasks
• Assisting with breakfast service
• Promoting and recommending services to guests
• Supporting the Food & Beverage team

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Drive product features end-to-end with sleek, responsive UI improvements and seamless backend integration
• Leverage agentic coding assistants and AI workflows to accelerate delivery and automate engineering tasks

• Planning and overseeing all phases of projects including discovery, development, testing, deployment, and handover
• Managing scope, priorities, milestones, dependencies, resources, quality, timelines, and budgets
• Maintaining clear and timely communication with clients and internal teams

About the Role We are looking for a detail-oriented and responsible post-rental administration specialist to manage the financial and administrative processes that arise after vehicle rentals have been completed. In this role, you will review rental documentation, process post-rental charges,...

• Mobil fejlesztések megtervezése Android és iOS platformra.
• Programok elkészítése a specifikációk alapján React Native keretrendszerben.
• Fejlesztett alkalmazások utólagos IT támogatása.
• Tesztelések támogatása.
• Fejlesztések bevezetésének támogatása.

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices