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Als klantenservicemedewerker ben je het eerste aanspreekpunt voor klanten van MediaMarktSaturn. Je beantwoordt vragen over producten en diensten via telefoon en e-mail. Je behandelt uitsluitend inkomende contacten (inbound).   Je krijgt de vrijheid om gesprekken op een eigen, authentieke wijze te...

• Design and build well-architected TypeScript features end to end for AML services and customer facing Admin Panel
• Lead team-level design reviews and write design docs or ADRs for significant changes
• Challenge requirements that don’t add up and raise delivery risks early with proposed mitigation

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Provide assistance and support to the sales team in managing customer accounts and commercial projects.
• Monitor order progress and proactively communicate status updates to customers and internal stakeholders.

• Implementation of TypeScript features for AML services and customer facing Admin Panel
• Contribution to design discussions with informed questions and explanation of design decisions
• Independent scoping of work and early issue raising with requirements

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

Communication & Content Support •Coordinate the creation of communication materials, including videos, case studies, presentations, and digital content •Collaborate with internal stakeholders, external agencies, and creative partners •Support the maintenance of Schneider Electric's communication...

• Understand business needs 
• Support project delivery 
• Spot opportunities for improvement 
• Be the problem-solver 
• Drive digital adoption 
• Collaborate to create value 
• You have a university degree in: Business Informatics, Information Technology, Software Engineering or similar field.  

• Writing production-quality, well-tested scraper code in Python
• Learning the architecture of the collection platform including scrapers, proxy layer, queues and enrichment API
• Debugging issues across multiple components using logging, monitoring and alerting tools

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Define and maintain test management approaches, standards and strategies
• Plan and run testing processes and activities across multiple teams
• Lead and guide less-experienced testers
• Implement testing best practices and ensure standards are followed

• Design of high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Development of high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns

• Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices
• Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production

• Design, deliver, and oversee corporate health and other insurance-based employee benefits programs
• Build, grow, and maintain strong, long-term relationships with clients, insurers, and healthcare providers
• Manage contracts and keep internal records accurate and up to date

• Extensive Diary Management
• Booking and arranging meetings; ensuring meeting rooms, catering requirements are taken care of
• Meeting Preparation; producing agendas, producing minutes, and following up on actions
• Assisting with Presentations for Internal and External Stakeholders

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Design and implement automation for storage provisioning, capacity management, and operational workflows using Python, Bash, and IaC tooling
• Drive reduction of manual toil through scripted workflows and self-service enablement

• Building and refining critical controls to prevent Wise customers from scams
• Driving backend and frontend for scam prevention and detection systems
• Delivering tangible, real-world impact by securing customers' money
• Accelerating product growth by raising automation levels