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• Proactive review of partners’ operating environments to deliver training, documentation, and best practices in customer support
• Development of tailored support documentation and leading workshops to map out support models for new partnerships

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies 

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain the entitlement decision cache with invalidation on entitlement changes

• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Vendégek fogadása és kiszolgálása
• Rendelések pontos felvétele
• Ételek és italok felszolgálása
• Vendégek fizettetése
• Munkaterület tisztán és rendezetten tartása
• Vendégekkel való kedves, udvarias kommunikáció
• Higiéniai előírások betartása
• Munkavégzéshez szükséges anyagok utántöltése

• Cooperate with Store Manager on daily business a be co-responsible for the store.
• Motivate the sales team to meet sales objectives.
• Follow all the processes and procedures in the store.

• Collaboration with customer teams to provide expert advisory services across a range of technologies
• Establishment of trusted advisor relationships with customers
• Guidance of customers towards achieving a healthy and secure state

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

Provide end-to-end administrative support throughout the employee lifecycle, ensuring HR activities are completed accurately and on time....

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

Support the presales team in business development and client engagement activities across Central and Eastern Europe. Key Responsibilities: - Support preparation of presentations and sales materials - Assist in basic market research and data collection - Help maintain and update company collaterals...

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Assistance in developing AI-powered workflows using large language models such as Claude, GPT, and related technologies
• Support for implementation, testing, and maintenance of workflow automation solutions

• Revenue recognition accounting across subscription and transactional product streams in accordance with ASC 606
• Preparation and posting of revenue-related journal entries in SAP
• Preparation and delivery of period-end management reporting packages including full P&L variance analysis