E learning állások III. kerületben középiskolai végzettséggel

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• új megbízók felkutatása, a meglévő ingatlan kínálat folyamatos bővítése
• ingatlanbemutatások szervezése és lebonyolítása
• megbízásunkban lévő ingatlanok értékesítése, a megbízók érdekeinek képviselésével
• kapcsolattartás meglévő ügyfelekkel
• folyamatos önképzés, fejlődés

• Elemzed és értékeled a logisztikai adatokat és folyamatokat ügyfeleink globális logisztikai hálózataiban.
• Jelentéseket és adatellenőrzéseket készítesz, támogatod a logisztikai menedzsment napi tevékenységét.

• Checking guests in, taking payments, checking guests out, performing all reception duties
• Providing professional service to guests
• Knowledge of hotel services, providing accurate information to guests
• Excellent knowledge of the hotel, providing directions to guests

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Proactively resolve Key Account customer issues (working with other teams as appropriate):
• Take ownership and resolve escalated telephone and written customer issues.
• Call out activities that are not actioned by assignees.

• Ensuring the smooth operation of daily transportation processes
• Achieving and maintaining the quality and performance standards specified by our customers
• Technical management of a team in continuous execution of transportation in our customers’ logistics networks

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

• Creation, analysis and upkeep of regular reporting for the Fleet business
• Management of card balances of partners
• Track revenue
• Review of 3rd Party invoices
• Collaborate with other departments for business management and analysis
• Drive continuous improvement initiatives

• Munkavállalók személyi anyagának naprakészen tartása
• Általános, munkavállalókhoz kapcsolódó adminisztrációs feladatok (pl.: Táppénzes igazolások rögzítése, postázási feladatok)
• Kapcsolattartás a diákszövetkezettel, diák jelenléti ívek kezelése
• Részvétel különböző HR projektekben

About the role: Are you looking for a position that allows you to gain real life work experience and professional knowledge? Does learning from industry leading mentors sound appealing to you? Take your first steps into the corporate world with Schneider and discover new challenges. You will have a...

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• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

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• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including:

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