E learning állások II. kerületben középiskolai végzettséggel

• Ensuring the completion of development tasks to support the new release of projects/solutions
• Grooming user stories with Product Owner
• Supporting production requests or fixing issues
• Unit testing applications and reporting daily progress on daily stand-up meetings

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Be the first line of support for EV customers and charge point hosts across multiple channels including telephone, email, live chat, and social media
• Champion bp pulse products and services by staying up to date on developments in our market-leading charging network

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Elemzed és értékeled a logisztikai adatokat és folyamatokat ügyfeleink globális logisztikai hálózataiban.
• Jelentéseket és adatellenőrzéseket készítesz, támogatod a logisztikai menedzsment napi tevékenységét.

Functional Complete day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage deep understanding of...

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Checking guests in, taking payments, checking guests out, performing all reception duties
• Providing professional service to guests
• Knowledge of hotel services, providing accurate information to guests
• Excellent knowledge of the hotel, providing directions to guests

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Proactively resolve Key Account customer issues (working with other teams as appropriate):
• Take ownership and resolve escalated telephone and written customer issues.
• Call out activities that are not actioned by assignees.

• Ensuring the smooth operation of daily transportation processes
• Achieving and maintaining the quality and performance standards specified by our customers
• Technical management of a team in continuous execution of transportation in our customers’ logistics networks

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

• Creation, analysis and upkeep of regular reporting for the Fleet business
• Management of card balances of partners
• Track revenue
• Review of 3rd Party invoices
• Collaborate with other departments for business management and analysis
• Drive continuous improvement initiatives

• Munkavállalók személyi anyagának naprakészen tartása
• Általános, munkavállalókhoz kapcsolódó adminisztrációs feladatok (pl.: Táppénzes igazolások rögzítése, postázási feladatok)
• Kapcsolattartás a diákszövetkezettel, diák jelenléti ívek kezelése
• Részvétel különböző HR projektekben

About the role: Are you looking for a position that allows you to gain real life work experience and professional knowledge? Does learning from industry leading mentors sound appealing to you? Take your first steps into the corporate world with Schneider and discover new challenges. You will have a...

Have responsibility for short and long-term projects to drive customer service level improvement across categories within Central Europe based on the newest technologies' usage (Power BI, SAP and other PG platforms)...

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

Handle overall team management including resource allocation, retention and engagement working with and by coaching team members...

• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including: