Technical support állások, munkák XI. kerületben

• Iparági szakértőként műszaki támogatás nyújtása belső és külső partnerek részére, technikai megkeresések kezelése
• Hibafeltárás, reklamációk szakszerű kivizsgálása és kezelése
• Homologizációs folyamatok koordinálása, kapcsolattartás OEM partnerekkel

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

• Technikai támogatás nyújtása kereskedőknek telefonon, e-mailben és jegykezelő rendszeren keresztül
• Hibák feltárása, alkatrészek nyomon követése, speciális szállítások figyelése
• Esetek SLA szerinti lezárása és pontos dokumentálása

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Lead Software Development: Take the lead in designing, developing, and maintaining complex software applications to meet project requirements.
• Design Collaboration: Collaborate with cross-functional teams to define design specifications and details, taking into account diverse perspectives.

• Actively communicate with customers and cooperate with the technical support team
• Installation of devices, diagnostics, and troubleshooting
• User training
• Professional customer support
• Communication with the manufacturer

• Lead, coach, and motivate the success team to meet and exceed service targets.
• Act as the first point of escalation for agents and customers, resolving issues quickly and effectively.
• Monitor performance, identify training needs, and foster continuous improvement.

• Demonstrate visible safety leadership and ensure compliance with all HSE aspects in maintenance operations.
• Support the transition to reliability-centered operations and monitor progress; identify and remove barriers to success.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Act as a key link between Sales, Customers, and Product Management, playing a central role in our business success
• Provide technical support for our customers and carry out analyses and solution development
• Optimization and market launch of new solutions

• Technical oversight, validation, and optimization of injection-molding processes and tools
• Evaluation of suppliers’ technologies and development of improvement proposals for implementation
• Technical support for new partners and coordination of their production readiness

Technical Support & Service: Handle grower and dealer support calls during office and after-hours, respond to online ticket inquiries, and provide on-site service when remote assistance is insufficient....

• Generate prospects using advanced seismic techniques and integrated petroleum geological evaluation in a timely and budget-conscious manner.
• Evaluate and interpret seismic data, plan new projects, and identify old data for reprocessing.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Provide onsite or remote support for the installation and commissioning of overseas machinery.
• Handle overseas equipment quality issues and service requests promptly and effectively.
• Conduct inspections, routine checks, and maintenance on machinery for overseas customers.

• Customizing in SD and MM
• Rollout projects based on template blueprint
• Go-live support, hypercare
• Development specifications
• Testing and training
• Change management
• Ticketing (2nd level support)
• Configuration and customizing in SAP SD and MM of automotive specific processes

Head multi-tiered support operations (L1, L2, L3) Lead Service Operations Managers Ensure smooth 24/7/365 operations Support commercial activities including RFP responses, onboarding of new clients, and expanding ongoing engagements Report on division KPIs, health status, and risks Manage incidents...