Deutsch állások, munkák IX. kerületben

• Acting as the primary point of contact for customers
• Coordinating the full Order-to-Cash process (order management, logistics execution, invoicing)
• Handling customer inquiries and requests
• Actively participating in projects

• Technikai támogatás nyújtása kereskedőknek telefonon, e-mailben és jegykezelő rendszeren keresztül
• Hibák feltárása, alkatrészek nyomon követése, speciális szállítások figyelése
• Esetek SLA szerinti lezárása és pontos dokumentálása

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

• Providing prompt system support and guidance to employees across the globe on how to use our different procurement tools and systems
• Approval and vetting of orders (shopping carts) placed on our internal procurement system (SRM)
• Timely creation of Purchase Orders in SAP

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

• Beérkező IT hibajegyek és szolgáltatáskérések kezelése (telefonon, e-mailben, jegykezelő rendszeren keresztül) SLA és KPI mutatók szerint
• Hibajegyek létrehozása, kategorizálása, megoldása és dokumentálása

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system.
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• be involved in a wide range of Swiss tax issues including tax residence matters, cross-border tax implications, social security matters, taxable benefits and tax reconciliation processes,
• correspond and cooperate with clients and colleagues in Switzerland,

• Creation, analysis and upkeep of regular reporting for the Fleet business
• Management of card balances of partners
• Track revenue
• Review of 3rd Party invoices
• Collaborate with other departments for business management and analysis
• Drive continuous improvement initiatives

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

Provide exceptional technical support for the company’s eSignature component of the DAC...

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management

• Review, validate, and process employee expense claims in our expense claim system in line with company policies, approval frameworks, and internal controls.
• Ensure compliance with local legislation, taxation rules (including VAT/GST), and company financial policies.

• Projektek tervezése, ütemezése, monitorozása, értékelése és irányítása a teljes, elégedettséget biztosító megoldás megvalósításáért
• A PMO által előírt folyamatok, eljárások és módszertan követése minden projekt során

• Fordítási feladatok ellátása Német anyanyelvű páciensek és magyar csapatunk között
• Adminisztrációs feladatok
• Fényképek készítése és feltöltése a rendszerbe
• Páciens kérdéseinek megválaszolása