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• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Are you excited to shape and lead a regional talent acquisition strategy across Central and Eastern Europe? 
• Do you thrive in partnering with senior leaders to deliver high-impact hiring outcomes in a fast-paced IT environment? 

Support the presales team in business development and client engagement activities across Central and Eastern Europe. Key Responsibilities: - Support preparation of presentations and sales materials - Assist in basic market research and data collection - Help maintain and update company collaterals...

• Serve as the first point of contact, welcoming employees, guests, and suppliers in a friendly and professional manner
• Support new joiners by coordinating their arrival, preparing welcome packages, and completing related administrative tasks

• Learn QA/testing principles
• Design and implement automation end to end tests
• Work with Playwright or similar testing frameworks
• Learn large scale, cloud native software architectures
• Work in agile development methodology
• Gain experience working at a fast-growing, truly colourful company

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Supporting the work of attorneys and associates
• Preparing and formatting Word documents, Excel spreadsheets and PowerPoint presentations
• Preparing and filing submissions to courts and authorities

• Oversee daily front-of-house operations during service, ensuring high standards of cleanliness, presentation, and customer service are maintained throughout
• Supervise, motivate, and support a team of floor staff, ensuring efficient deployment across the buffet, dining, and drinks areas

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

Comprehensive management of campaigns in the area of influencer marketing (concept creation, cooperation with external partners, communication with community members or Influencers or their agents, implementation of campaign concept and evaluation)...

• Perform collection related activities such as dunning, reporting, disputes resolution and accountreconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store

• Participate in SAP project delivery following standard project frameworks
• Support projects across the full lifecycle (design, testing, UAT, go-live, hypercare)
• Work closely with business stakeholders and internal teams
• Manage changes and support requests within agreed timelines (SLA)

• Office reception: welcoming visitors, and managing front-desk activities
• Administration and coordination: handling office administrative tasks, including managing office documents, handling emails, organizing meetings and events, coordinating travel arrangements, and more

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Create a welcoming, personalized experience for every client
• Introduce and demonstrate La Mer products (hand and face)
• Recommend skincare routines tailored to individual needs
• Support sales targets and take part in promotions and events
• Participate in brand trainings and continuous learning

Handle overall team management including resource allocation, retention and engagement working with and by coaching team members...

• Daily operations tasks and processes to achieve the effective distribution of goods based on the Import and Export Key Indicators
• Coordinate and monitor supply chain operations on daily basis.
• Ensure premises, assets and communication ways are used effectively between all Parties.

• Deliver high-quality, timely and reliable reporting with clear and insightful interpretation
• Translate financial data into meaningful business insights to support leadership decisions
• Analyze financial performance, identify key drivers and explain variances versus plan